GDPR Page and the GDPR

Privacy and Security Contact

Michael Buckbee

5980 Glen View Dr
Virginia Beach, VA 23464

As part of our ongoing efforts to protect the security and privacy of our users, we are working to meet or exceed the GDPR (General Data Protection Regulation). This site contains information on what steps we are taking, their progress, and who to contact for any security concerns. Please see our FAQ for more information.

Data Processing Addendum

If you need a signed DPA, please use the button below to cross sign and download your copy of our DPA.

Make A Data Request

We respect the rights of individuals to know how their data is being used, export it or request that it be deleted.

Data Processing Partners

We rely on a number of trusted 3rd parties to assist with our operations. Depending on the exact nature of your account and what you've requested we do, your data may be shared with one of these partners. We carefully evaluate each to make sure they're handling your personal data with the utmost of respect, security, and privacy.

Customer Support
Partner Locale Data Shared Purpose
HelpScout Email Name

Customer support and technical assistance management

Payment Processing
Partner Locale Data Shared Purpose
Stripe Name Email Payment Information

Stripe makes it easy for developers to accept credit cards on the web.

Partner Locale Data Shared Purpose
Amazon Web Services IP Address Email First Name Last Name Postal Address Company Information

AWS provides storage, networking and hosting services.

Fastmail Name Email

Business communication emails

Heroku (owned by Salesforce) IP Address Email First Name Last Name Postal Address Phone Number

Application Hosting.

Mailgun Name Email Address

Mailgun provides email sending capabilities.

Sentry IP Address Email First Name Last Name

Exception Handling

Compliance Tasks

GDPR Compliance requires maintenance and ongoing work. We are tracking our efforts here.

Application Site Security
Status Name
Completed Establish Development Environment Data Handling Guidelines
Completed Personal Data in File Storage is Encrypted
Completed SSL (TLS) Deployed on App Site
Completed Restrict Personal Data at Signup to the Minimum Necessary
Completed Establish Stale Data and User Policies
Completed HSTS (HTTP Strict Transport Security) added to SSL/TLS of App Site
Completed Ensure Backups are Stored in on Encrypted File Storage
Completed Ensure Database Backups of Personal Data are working
Completed Ensure Access to Backups is Restricted
Completed Ensure internal employees and contractors behaviors around personal data are documented.
Data Mapping
Status Name
Completed Add Database Provider to Data Partner
Completed Add Exception/Error Reporting Services to Data Partners
Completed Add Internal Email Service to Data Partners
Completed Add Hosting Provider to Data Partners
Marketing Site Security
Status Name
Completed HSTS (HTTP Strict Transport Security) added to SSL/TLS of Marketing Site
Completed SSL (TLS) Deployed on Marketing Site
Completed Reviewed list of users with access to site
Privacy Procedures
Status Name
Completed Nominate a Data Protection Lead or Data Protection
Completed Get Management Approval for GDPR Efforts
Completed Process established for subject data requests
Completed Procedure established to allow for people to request that inaccuracies in their data are fixed.
Completed Privacy Policy Updates
Completed Data Protection Policy Created
Completed Developed a Data Processing Agreement
Completed Briefed all Staff on GDPR Impact to the organization
Completed Informed all Employees and Contractors about GDPR Compliance
Security Procedures
Status Name
Completed Publish statement on public website on how to report security and data issues.

Frequently Asked Questions

If you have any concerns not answered here, please reach out to our contact (listed above) and we'll be happy to assist.

Do Non EU Companies need to comply with the GDPR?

While it remains to be seen if the EU has the legislative power to levy fines and enforcement against organizations around the globe, GDPR compliance is being sought by non EU companies for a variety of reasons.

  • Customers and Prospects are making it a requirement
  • It's a solid framework for improving the handling of personal information and complying with the GDPR requirements improves our own security.

How Do I Report a Security Issue?

We take all security reports seriously. Please email our security contact (information listed above) with any information you have regarding any potential data breaches, vulnerabilities or concerns.

What's the GDPR?

The General Data Protection Regulation (GDPR) is a new piece of privacy legislation enacted by the European Union. It represents a significant change in how personal (IP Addresses, Emails, Names) and sensitive (religion, ethnic origin, health, orientation) data is handled by companies.